Things you need to know....
Delivery Information:
We aim to get your order to you as FAST AS POSSIBLE!
We offer same day dispatch on all orders if placed before 2pm!! Anything after 2pm will be dispatched the following day.
Next day delivery is available on all items for an additional charge (this will be detailed at time of purchase). We use Royal Mail and other couriers for this service dependant on the shape and size and weight of the parcel.
Please also note working days do not include WEEKENDS and BANK HOLIDAYS.
Types of payment we can accept:
Paypal - Instant, Secure, Buyer Protection Included
Returns:
Our aim is to maintain 100% Customer satisfaction. If for ANY reason you are not happy with your purchase, we will issue a full refund (excluding P&P or delivery charge) upon receipt of the returned goods, no questions asked. All items must be unused and in original undamaged packaging.
If the product returned is not in a resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the item or deduct 20% from the original purchase price paid. We will refund your original delivery charge when a product is faulty or damaged and replacement is not available.
Contact us through Ebay Messaging and we will try to reply within 24 hours excluding Weekends & Bank Holidays. Ebay cases can take up to 30 days, so come to us first, it's much faster...
Feedback:
We leave feedback for all our customers soon after payment has been made.
After you have received your order and are happy with our service, would you kindly leave us Positive Feedback and a 5 Star Detailed Seller Rating please?
If you are not completely satisfied with any aspect of your order, please contact us before anything else.
We work hard to deliver 100% customer satisfaction, putting you, our customer first.
